At Model Expo, we pride ourselves on what we manufacture. And to back up what we do, we offer an
Industry Leading Guarantee: We will replace defective or missing parts from wooden model kits* without charge – not even for shipping! Even if you purchased from someone else, if we carry it, we will take care of YOU!
Scott Norman's comments: I wanted to send a thank you to you and your team. I'm building the Model Shipways USS Constitution, Item # MS2040, and I found that the kit was missing one of the steering wheels. I emailed your team and they sent the part without a fuss. Here's a picture of my work in progress.
*Model kits supported include Model Shipways, Model Airways, Model Trailways, Guns of History, OcCre, Mamoli, and Corel.