Showing posts with label customer service. Show all posts
Showing posts with label customer service. Show all posts

Tuesday, April 23, 2013

What model kits are in your "closet" waiting to be built?

We recently ran a survey to try and "model" our customers behavior with respect to model kits. Specifically,

Tuesday, March 26, 2013

Wednesday, February 27, 2013

And now, a few words from our customers!

I typically check comments from our customers (located at the bottom of each product page) a few times a week and, in addition to responding to questions & criticisms, I always like seeing the "good stuff". Take, for instance

Thursday, December 13, 2012

A customer speaks out about Model Expo kits!

Four months ago, we received a review on the Fair American 14-Gun Privateer by Model Shipways from a customer (Frank J. Ryczek, Jr.) - it was posted on the comment section of our Fair American kit page. While not the best review,

Wednesday, December 5, 2012

Sunday, October 14, 2012

Is business really headed in this direction?

So here I sit, in the Charlotte NC airport, waiting on my return flight to Fort Lauderdale, FL after the iHobby Expo show in Cleveland. Why am I sitting & waiting? Well...