Tuesday, February 28, 2012
Do you have what it takes to be our next designer?
As you may have read recently on our blog(s), Model Expo is continually trying to expand our various product lines with new kits. While we have a relatively solid handle on our Model Shipways and Model Airways product lines, we were entertaining the idea of adding a few designers to our Model Trailways and Guns of History lines.
Thursday, February 23, 2012
Consistency & moderation over intensity
In all aspects of life, more often than not, we think if we push really hard, that we'll get there (wherever "there" is) quicker. Of course, we all know the results of this effort - burnout and failure. Examples:
Friday, February 17, 2012
Update: Model Expo and the Micro-Precision Table Saw from Preac Tool Company
Just as an update to our Preac Saw post, I'm heading up to New York on Monday to chat with Arlene about manufacturing the saw on their behalf - our way of continuing the Preac legacy.
Monday, February 13, 2012
Model Expo Web Site
When placing your orders on our web site, please note the following;
a. do your shopping "first" adding your items into the "shopping cart".
b. when your shopping is completed go to "check out".
c. if you are an existing customer of Model Expo check in as a "Returning Customer", using
your "Last Name and Password"(not case sensitive). If you forget your password or you are having
trouble logging on "Do Not Re-Register". Call our Customer Service for assistance. Re-registering
will cause multiple entries and will lock you out of our web site user area.
d. if you are a "New Customer" click on and complete the information requested.
Customer Service
a. do your shopping "first" adding your items into the "shopping cart".
b. when your shopping is completed go to "check out".
c. if you are an existing customer of Model Expo check in as a "Returning Customer", using
your "Last Name and Password"(not case sensitive). If you forget your password or you are having
trouble logging on "Do Not Re-Register". Call our Customer Service for assistance. Re-registering
will cause multiple entries and will lock you out of our web site user area.
d. if you are a "New Customer" click on and complete the information requested.
Customer Service
Thursday, February 9, 2012
Addressing "old" business concerns
I was on the phone the other day with one of our long-time modelers and he mentioned that in his small circle of modeling friends, the question of Model Expo "being in trouble" came up yet again. His short response to this question of Model Expo's status is no, they are NOT "in trouble".
Tuesday, February 7, 2012
We still surprise modelers with our guarantee...
Our customers are still amazed by our unconventional guarantee. Every week, I see posts in forums and receive emails from customers who are surprised that our guarantee actually means something.
Friday, February 3, 2012
A customer makes the switch from European kits to Model Expo kits!
Recently, I received an email from a customer who, in addition to wondering about the status his Guns of History Civil War Coffee Wagon order, wanted to express his happiness for our kits manufactured here in the USA!
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